Return Eligibility

We accept returns for most products within 30 days of purchase, as long as the item is:

• Unopened and in its original packaging.
• In resellable condition.

If eligible, we’re happy to issue a full refund, excluding original shipping costs and return postage.

Opened or Tried Products

If you’ve opened and tasted your tea but are still unsatisfied, we may offer store credit once the product is returned and inspected.

Please note:

• We cannot offer refunds or credit if you simply didn’t enjoy the taste.
• Because tea is a consumable item, we encourage customers to try our sample packs before committing to full-size blends.

Damaged or Missing Items

Damaged on arrival

If your order arrived damaged, we want to make it right. Please email hello@littleprayertea.com with the subject line “Damaged on Arrival” and include a clear photo of the damaged items and packaging. Our team will respond as soon as possible to assist you.

Missing items or undelivered packages

If an item is missing from your order or the tracking says “delivered” but you didn’t receive it, email us at hello@littleprayertea.com with the subject line “Something’s Missing.” We'll help investigate and work with you on a solution.

Non-Refundable Items

We do not accept returns or issue refunds for the following:

• Sample teas or sample packs — these are offered as a low-risk way to try new blends.
• Fundraising teas — these are part of special-purpose programs and are not eligible for return.

Additional Details

• Refunds are issued to your original payment method after the returned item is received and approved.
• Store credit is issued via a digital gift card.
• Return shipping costs are the responsibility of the customer unless the issue is due to our error.